Learn more about errors that can occur with file steps.

Unable to find file to upload

---

Error: Could not find the file to upload. Please double check that a file exists at the given path.

Problem The automation has failed to find the file that has been set within the upload a file step.

Fix: Review the file that you have set within the upload a file step, use the 'select' option to select the file within the file browser.

File download did not start

---

Error: File download did not start.

Problem: The file download has failed to start, this may be due to a network connection issue.

Fix: Try again later, and check that the file download can be handled manually. Try to run the automation locally using the desktop application.

Unable to create folder

---

Error: Couldn't create folder. Try a different location or change write permissions.

Problem: The automation has failed to create a folder within a download a file step.

Fix: Confirm that your user profile has the correct permissions. Axiom can only create one folder at a time, ensure that the parent folders exist before running this step.